Return and Refund policy

We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to orders within the UK only. 

 

  • 14 DAY RETURN POLICY

    If you wish to return an item that is damaged or defective, please notify us within 14 days after delivery via email to info@sportinglife-store.co.uk. Please send a photo of the damaged or defective item along with an explanation of the issue. We will then send the courier to collect the item at no cost to you. We will send you a new item at no additional cost. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    Return and refund conditions:
    Return address
    SPORTINGLIFE STORE
    First Floor, Swan Buildings, 20 Swan Street, Manchester,
    Lancashire, M4 5JW, United Kingdom


    The product must not be used. As soon as we have received the product, we will refund the order amount. on the card you used when purchasing.

    • RETURN PROCESS

      To start a return, you can contact us at info@sportinglife-store.co.uk or call us at 03338808032.. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

      • EXCHANGES

        We only exchange products that are damaged, the wrong product, wrong size, or defective. If you need to exchange an item please contact us at info@sportinglife-store.co.uk or call us at 03338808032.

        • RESTOCKING FEE

          We do not charge a restocking fee on returns for damaged or defective items.  

          • REFUNDS

          We will notify you once we’ve received and inspected your return, and let you know if a refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

          Refund Period:

          It takes 5-7 working days for the customer to receive a refund. 

          Please note that we return the money immediately to the customer’s card after the refund is approved. Still, their bank usually takes 5 -7 working days to process the refund and deposit it into the customer’s credit card account.

          Late or Missing Refunds (if applicable):
          If you haven’t received a refund yet, first check your bank account again.
          Then ,contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

          If you’ve done all of this and you still have not received your approved refund, please let us know by email at info@sportinglife-store.co.uk or call  03338808032.

          Address:
          SPORTINGLIFE STORE
          First Floor, Swan Buildings, 20 Swan Street, Manchester,
          Lancashire, M4 5JW, United Kingdom
          Phone: 03338808032
          Email: info@sportinglife-store.co.uk

          For Any Questions, You Can Easily Contact Us.
          Support: Mon - Fri: 8am - 4pm
          Sat - Closed
          Sun - Closed